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AMTRAK Transportation - Bus / Train Click To Visit the Web Site 800 NW 6th Avenue Portland, OR Phone: 503-273-4865 Map it using Amtrak guests enjoy satisfaction-guaranteed service in more than 500 communities in 45 states throughout a 22,000 mile route system. In 2000, Amtrak introduced all-new high-speed rail service in the northeast, initiated a nationwide unconditional guest Satisfaction Guarantee, set all-time records for passenger ridership and overall revenue, and unveiled a bold new brand identity.